One-Time Exceptional Expense Makes Paytm Post ₹540 Crore Consolidated Loss Q4FY25
However, the Noida-based company’s losses for the full FY25 were considerably lower at ₹658.7 crore, down from ₹1,417
By: : Ajay Singh
Update: 2025-05-06 18:15 GMT
One-Time Exceptional Expense Makes Paytm Post ₹540 Crore Consolidated Loss Q4FY25
However, the Noida-based company’s losses for the full FY25 were considerably lower at ₹658.7 crore, down from ₹1,417 crore in FY24.
A consolidated loss of ₹539.8 crore was posted by the company that operates the Paytm brand – One97 Communications Ltd (OCL) – in the fourth quarter of the financial year 2024-25 (Q4FY25).
Successively, the loss of the fintech company expanded from ₹208.3 crore in Q3FY25 due to a one-time exceptional expense of ₹522 crore during the quarter ended March 2025, largely forced by Managing Director and Chief Executive Officer Vijay Shekhar Sharma relinquishing employee stock ownership plan (ESOP). The net loss of OCL would have been ₹23 crore in the absence of the exceptional item on its balance sheet. However, the Noida-based company’s losses for the full FY25 were considerably lower at ₹658.7 crore, down from ₹1,417 crore in FY24.
Sharma reportedly said in a call with analysts: “We will definitely aim for 200 to 250 million customers on our platform. I’m not talking about… GMV (gross merchandise value) or transaction market share but about highly repeated usage by 250 million users because it is a material number of users (that will) matter on our platform.” The comment came on the back of a sharp 25 per cent year-on-year reduction in Paytm’s monthly transacting users (MTUs) on its app during the quarter ended March. MTUs dropped from 96 million in Q4FY24 to 72 million in Q4FY25.